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COVID-19 Status: Currently not experiencing delays. Fall items will arrive at the proper planting time for your area.

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on Orders of $75 or more (excludes overweight shipping).
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COVID-19 Status: Currently not experiencing delays. Fall items will arrive at the proper planting time for your area.

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Frequently Asked Questions
Most of the information you need can be found on our web site.
See Frequently Asked Questions.

Contact Customer Service
If you can't find what you are looking for, please let us know. We'll be happy to help you in any way we can. You can click here to contact Customer Service or you can email at service@gardensalive.com.

Please include the following information in your email:

Mailing Address:
Gardens Alive!
Customer Service
PO Box 4028
Lawrenceburg, IN 47025

Order Phone: (513) 354-1482
Customer Service Phone: (513) 354-1483
Fax: (513) 354-1484

Customer Service Email: service@gardensalive.com

Please return general merchandise/hardgood items to:

For returns:
Please call first (513) 354-1483

Gardens Alive!
4424 Dixie Highway
Fairfield, Ohio 45014

Upon receipt, we will issue a refund or replacement, whichever you prefer.

Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service

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