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Frequently Asked Questions
Most of the information you need can be found on our web site.
See Frequently Asked Questions.
Contact Customer Service
If you can’t find what you are looking for, please let us know. We’ll be happy to help you in any way we can. You can click here to contact Customer Service or you can email at service@gardensalive.com.
Please include the following information in your email:
- Order Number
- Account Number
- Customer Name
- Zip Code
Additional Contact Information:
Mailing Address:Gardens Alive!
Customer Service
PO Box 4028
Lawrenceburg, IN 47025
Order Phone: (513) 354-1482
Customer Service Phone: (513) 354-1483
Fax: (513) 354-1484
Customer Service Email: service@gardensalive.com
General Merchandise/Hardgoods
Please return general merchandise/hardgood items to:
For returns:Please call first 513-354-1484
Gardens Alive!
4424 Dixie Highway
Fairfield, Ohio 45014
Upon receipt, we will issue a refund or replacement, whichever you prefer.
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service