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Frequently Asked Questions
Most of the information you need can be found on our web site.
See Frequently Asked Questions.
If you can't find what you are looking for, please let us know. We'll be happy to help you in any way we can. Please email us at service@gardensalive.com.
Please include the following information in your email:
- Order Number
- Account Number
- Customer Name
- Zip Code
Additional Contact Information:
Mailing Address:Gardens Alive!
Customer Service
PO Box 4028
Lawrenceburg, IN 47025-4028
Order Phone: (513) 354-1482
Customer Service Phone: (513) 354-1483
Fax: (513) 354-1484
Customer Service Email: service@gardensalive.com
General Merchandise/Hardgoods
Please return general merchandise/hardgood items to:
For returns:Please call first (513) 354-1483
Gardens Alive!
4424 Dixie Highway
Fairfield, Ohio 45014
Upon receipt, we will issue a refund or replacement, whichever you prefer.
Have another question? Return to the Customer Service Help page or send an e-mail directly to Customer Service
