What is a cookie?
How do I enable cookies?

What is a cookie?

GardensAlive.com employs cookie technology to ensure your online shopping is safe and efficient. A cookie is a small data file stored by your web browser on your hard drive. It is yours alone and cannot be used to get data or any personal information from your hard drive.

We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends. We also use cookies to be sure you are served the best offer, special or coupon available at the time of your visit.

How do I enable cookies?

If you use:

Internet Explorer

  1. Click on Tools
  2. Internet Options
  3. Click the Security Tab and set the level to medium
  4. Click the Privacy Tab and set the level to medium
  5. In Privacy, click on the Advanced button
  6. Click on “Override automatic cookie handling.”
  7. Check the following boxes: Accept First-Party Cookies, Prompt Third-Party Cookies, and Always allow session cookies.

Mozilla Firefox

  1. Click on Tools
  2. Click on Options
  3. Click the Privacy Tab
  4. Under Tracking Preferences, select Do not tell sites anything about my tracking preference
  5. Under History in the Firefox Will: drop down, select Remember History.

Google Chrome

  1. Select the drop down on the right side of the browser
  2. Click on Settings
  3. Click on Show advanced settings…
  4. Under Privacy, select Content Settings
  5. Under Cookies, make sure Allow local data to be set (recommended) is selected

Have another question? Return to the Customer Service Help page
or send an e-mail directly to Customer Service