We're happy to help in anyway we can! For answers to your questions and concerns, please choose a topic from the list below.

Frequently Asked Questions
What is my Hardiness Zone?
What forms of payment do you accept?
How do I place an order? How do I get a password?
I'm having trouble receiving the Gardens Alive newsletter. How can I make sure I get it?
How much do you charge for shipping & handling?
When will my order ship?
My coupon or discount doesn’t appear. How do I claim it?
Where is the Submit Order Button in checkout?
How do I unsubscribe from the e-mail list?
How do I get images to display correctly in AOL (not fuzzy or with incorrect colors)?
What is the difference between "determinate" and "indeterminate" tomatoes?

Ordering
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Using the Shopping Cart
Using My Club Membership

Order Processing
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Returns

Shipping & Taxes
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Account Maintenance
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Technical Assistance
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Reporting Technical Problems
Did My Order Go Through?
Email Newsletter Help & Troubleshooting
Image problems in AOL (funny colors, etc.)

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Have another question? Send an e-mail directly to Customer Service